Privacy Policy

1. Introduction

Shelbourne Building Services Limited ("we", "us" or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and safeguard personal information when you visit our website or contact us about our services.

2. Who we are

Shelbourne Building Services Limited is a privately-owned development and specialised construction company registered in the United Kingdom. Our registered office is in the United Kingdom.

For data protection purposes, we are the data controller of personal information collected through this website and our enquiry channels.

3. What personal data we collect

We may collect and process the following personal data:

• Name, email address and telephone number when you contact us.
• Details about your project or enquiry.
• Technical data such as IP address, browser type and device information collected automatically when you browse our website.
• Communications you send to us, including emails and phone messages.

4. How we use your personal data

We use your personal data to:

• Respond to your enquiries and provide information about our services.
• Manage our relationship with clients, suppliers and professional partners.
• Improve our website and ensure it remains secure.
• Comply with legal and regulatory obligations.

5. Legal basis for processing

We process personal data on the basis of our legitimate interests in operating our business, responding to enquiries and maintaining our website. Where required by law, we will obtain your consent before processing your data for specific purposes such as marketing communications.

6. Cookies and analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings. For more information, please contact us.

7. Sharing your data

We do not sell your personal data. We may share it with trusted third parties who help us operate our business, such as professional advisers, IT service providers and regulatory authorities where required by law. All third parties are required to keep your data secure and use it only for specified purposes.

8. Data retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data in certain circumstances.
• Object to or restrict processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

11. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: